On Trust in AI — A Systemic Approach
Trust is the social glue that enables humankind to progress through interaction with each other and the environment, including technology. (Botsman, 2017). In the AI context, there are various reasons, why trust has become a very popular research topic. For example, when... Continue reading om #medium
I like the idea that trust involves the whole system, not just clever technology. Over morning coffee, I often wonder who takes responsibility when an automated answer misses the point. Looking up Apex Fintech Solutions customer service contacts is one everyday example of checking where human help fits in. For me, trust means understanding the limits, knowing how to question an outcome, and having someone listen. A polished interface alone wouldn’t reassure me nearly as much as that clear path back.